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Discover Options for Improving Supplier and Customer Integration by SAP America, Inc.

March 12, 2012 - (Free Research) This expert resource from Gartner examines integration brokerage and how it can apply to a variety of integration problems.

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Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.

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Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research) With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other.

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