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Your search for keyword: Contact Center Management returned 531 results.
 
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CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.

April 01, 2007 - (Free Research) Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation

April 26, 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS

December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance: The Five Red Flags - How Technology Can Mitigate Compliance Risks Across Your Workflow by Advent Software, Inc

March 2010 - (Free Research) The challenge for Chief Compliance Officers is to understand the risks associated with each of these three drivers of compliance and how they can be mitigated. Read this paper to find out more.
(WHITE PAPER) GO TO WHITE PAPER

Shamrock: Building Supplier Keeps Business Growing by BlackBerry

September 2011 - (Free Research) Access this case study to learn how one company deployed BlackBerry® Enterprise Server Express to provide the company with many of the same BlackBerry® smartphone features that employees were accustomed to using, without additional software or user license fees.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge

March 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boosting Efficiency with IT Process Automation by CA Technologies.

June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: 2010 Data Center Trends by Dell, Inc. and Intel

August 2010 - (Free Research) This expert e-guide offers an overview of SearchDataCenter.com's annual Data Center Purchasing Intentions Survey. Get insight into this year's trends around server hardware, operating systems and virtualization. Find out what your IT peers have made top priorities in their data centers this year and much more!
(EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Expert Analysis of Spending in Today's Data Centers by Dell, Inc. and Intel

April 2010 - (Free Research) The majority of today's businesses have flat or decreasing data center budgets. In this expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will gain insight into the latest data center purchasing trends.
(EGUIDE) VIEW ABSTRACT | GO TO

Make over your data center: Virtual-ready infrastructure simplifies IT and increases business value by Dell, Inc. and Intel

March 2010 - (Free Research) By turning to a virtual-ready infrastructure, IT has the opportunity to create a next-generation architecture that fundamentally changes the way data centers work for the future. In doing so, IT has the opportunity to transform its own value to the organization by making the infrastructure more flexible and ready to move at the speed of business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Management: The Key Ingredient for Reducing Server Power While Increasing Data Center Capacity by Cisco Systems, Inc.

June 2010 - (Free Research) The pressure to improve data center efficiency is nothing new. In fact, this demand has been growing for over a decade. This resource describes the key elements of effective IT management and compares the offerings of two key players in the market.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling the Green Data Center: Drivers, Benefits, and Technology Enablers Every IT Executive Needs to Know by nlyte Software

October 2011 - (Free Research) This exclusive resource introduces the concept and evolution of “green IT”, and explores strategies organizations can take to become more energy efficient and improve data center management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while saving 90 percent on data center space and 85 percent on energy costs by Dell and VMware

March 2009 - (Free Research) When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Selecting Data Center Networking Technology IT Checklist by SearchNetworking.com

November 2011 - (Free Research) This IT Decision Checklist is designed to help you distinguish major differences in data center networking technology and what to look for when evaluating what’s best for you and your company.
(EGUIDE) VIEW ABSTRACT | GO TO

Fluid Data Storage: Driving Flexibility in the Data Center by Dell, Inc.

November 2011 - (Free Research) This whitepaper explores eight must-have technologies for IT organisations struggling with inefficient storage systems with dead-end growth paths.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Choose a Managed DataCentre Provider by Blue Chip

July 2011 - (Free Research) This exclusive resource provides best practices to selecting the right managed provider for your data centre with respect to business size, location, technology provision, power usage and energy efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: A Model of Virtualization by Dell and VMware

October 2008 - (Free Research) The Dell IT group has virtualized more than 5,000 servers and saved the company over US$29 million using a scalable, worldwide virtualization model.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices for Managing Data Center Costs via Application and Server Consolidation by Sun Microsystems, Inc. and Intel Corporation

September 2009 - (Free Research) This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the Right Server Selection for your Data Center by Dell, Inc. and Intel

June 2011 - (Free Research) This guide explains why processors should be considered in a company's server selection process. Discover the key features of one platform and learn how it paves the way for virtualization and the cloud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Design and Deployment: A Reference Architecture by Dell, Inc. and Intel

March 2011 - (Free Research) This reference architecture is intended for data center administrators and enterprise IT professionals who seek power management solutions to achieve better efficiency within new or existing data centers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming Eight Common Power Management Challenges by Eaton Corporation

February 2012 - (Free Research) This resource explores how to overcome 8 common power management challenges with a new generation of intelligent, logical, and complete power management solutions. Learn how to improve power efficiency and cost-effectiveness inside.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Compellent Storage Center SAN & Vmware View 1,000 Desktop Reference Architecture by Dell Compellent

August 2011 - (Free Research) An efficient storage solution is integral to a successful VDI implementation. With a Fluid Data architecture and integrated software features such as Automated Tiered Storage, Thin Provisioning, Continuous Snapshots and Remote Replication, the Dell Compellent Storage Center SAN proves to be a highly effective storage option for VMware View.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fluid Data Storage: Driving Flexibility in the Data Center - Eight Must Have Technologies for the IT Director by Dell Compellent

February 2010 - (Free Research) With Dell Compellent, enterprise data is actively, intelligently managed throughout its lifecycle so you can constantly adapt to changing business conditions. This paper discusses eight Dell Compellent technologies that combine to create new levels of efficiency and flexibility while cutting cost now and in the future.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing Enterprise Application Infrastructure with Sun Chip Multithreading (CMT) Technology by Sun Microsystems, Inc.

July 2009 - (Free Research) This white paper is intended to inform senior decision makers about the business benefits associated with virtualizing IT infrastructure using breakthrough CMT technology from Sun.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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