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Defining the 21st Century salesperson by SAP America, Inc.
May 15, 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
CW+: Special Report on Oracle by ComputerWeekly.com
December 2010 - (Free Research) This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010.
The Fast Track to Service Management Success: Software as a Service by CA Technologies.
September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
Microsoft Convergence 2012 by ComputerWeekly.com
May 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform.
The Business of Application Performance Monitoring by Quest Software
December 2011 - (Free Research) What do you need to consider before purchasing and implementing an application performance monitoring (APM) solution? Read this paper to gain insight into the many considerations you should be aware of before selecting an APM option. Also discover details on solution in particular and how it is designed to fit the needs of any size organization.
All SaaS Is Not Created Equal by Oracle Corporation
January 2010 - (Free Research) Read this guide to learn five areas to consider when choosing a SaaS CRM solution.
Left to Their Own Devices: Does your Enterprise Have a "Dropbox Problem"? by Accellion, Inc.
January 2012 - (Free Research) Discover details about the “Dropbox Problem” many organizations are experiencing surrounding the issue of file sharing. Uncover why traditional file sharing methods do not work in the modern enterprise, as well as solutions that may help you.
The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
The value of mobile and social to CRM by ComputerWeekly.com
March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
CRM Thought Leadership booklet by IBM
January 2012 - (Free Research) With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers’ terms.
Supplier profile: HP at pivotal point as CEO defines new direction by ComputerWeekly.com
February 2011 - (Free Research) If ever a company was at a pivotal point in its history, HP is it. With the controversial departure of its CEO, a new leader at the helm, and with several significant recent acquisitions under its belt, the 70 year-old company faces significant challenges as it attempts to maintain its direction.
Seven best practices for building applications that meet business requirements by Hewlett-Packard Company
September 2011 - (Free Research) How can IT organizations deliver applications that are more aligned with business needs, budgets, and schedules? This paper will explore best practices—both at the enterprise and project level—to capture and manage well-defined application requirements.
Best Practices: A Checklist for Backup Tapes by Iron Mountain
February 2012 - (Free Research) Check out these best practices to get the most out of your tape backups. Discover keys to help you define your needs and ensure future success by establishing regular testing of recovery procedures. Also included is a breakdown of tape's lifecycle to help you better understand the backup process, and tips for proper tape handling and transport.
Reverse Auction Best Practices by SAP America, Inc.
February 2011 - (Free Research) Reverse auctions are a key tool that sourcing organizations can use to bring about huge success if executed along with a well-defined sourcing process. Careful thought and planning must precede an auction event in order to achieve double-digit price compression.
Mobile coupon technology by ComputerWeekly.com
November 2010 - (Free Research) Juniper Research defines a mobile coupon as “a coupon sent to and stored on a mobile phone that can be exchanged for a rebate, a financial discount etc. at a retailer or merchant when the consumer purchases a product.”
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