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Netflights.com uses Tealeaf in the call center to help generate 20% of all revenue by Tealeaf
November 04, 2010 - (Free Research) To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.
Best Practices for Moving to the Cloud using Data Models in the DaaS Lifecycle by CA ERwin from CA Technologies
February 08, 2012 - (Free Research) Database-as-a-Service (DaaS) applications allow companies to host their databases in the cloud as a cost-effective way to manage their data. This brief white paper outlines CA Erwin Data Modeling's role in cloud computing, including its benefits.
The Upgrader's Guide to Group Policy and Active Directory by Dell, Inc. and Intel
October 07, 2011 - (Free Research) Taking advantage of Group Policy and Active Directory can simplify Windows 7 migration while simultaneously boosting efficiency and cost savings. Access this white paper to learn how you can gain more control over your Windows 7 migration, enhancing your competitive advantage and increasing your business opportunities.
SQL Server 2008 Upgrade Series: Performance by Dell, Inc. and Intel
November 20, 2009 - (Free Research) This article explores ways in which small and mid-sized businesses can improve the performance of their databases - and their businesses - by upgrading to SQL Server 2008.
How to Choose a Distribution System by Sage Software
January 05, 2012 - (Free Research) Read this white paper to learn best practices for selecting the best distribution strategy and accompanying enterprise resource planning (ERP) software for your organization.
MPI Group: The Informed Manufacturer — Tips, Tricks and Tactics for High-Tech Manufacturers by SAP America, Inc.
July 31, 2011 - (Free Research) For high-tech manufacturers, even a brief delay in design, production, or distribution can severely limit sales and profitability. With so much at risk, speed and accuracy are imperative. Read this white paper to learn what practices, processes and systems will keep your high-tech manufacturing organization on the cutting edge.
Comparing ERP And WMS Approaches For Effective Warehouse Management Operations by HighJump Software
November 09, 2011 - (Free Research) The effective management of your warehouse and fulfillment/distribution operations is critical to the ongoing success of your business—but you’re unsure whether to select your ERP’s warehouse module or a best-of-breed warehouse management system (WMS). This paper will help determine which type of solution is the best fit for your business.
Carson Home - X3 + Payments by Sage Software
January 06, 2012 - (Free Research) This webcast provides an overview of how one distribution company leveraged the Sage X3 enterprise resource planning (ERP) system to streamline and improve the efficiency of their business processes.
Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge
September 21, 2009 - (Free Research) Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment.
City of Ulm Case Study by Centennial-Software
July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability.
Overcoming Eight Common Power Management Challenges by Eaton Corporation
February 2012 - (Free Research) This resource explores how to overcome 8 common power management challenges with a new generation of intelligent, logical, and complete power management solutions. Learn how to improve power efficiency and cost-effectiveness inside.
How to Leverage Oracle GoldenGate with MySQL Databases by Oracle Corporation
December 2011 - (Free Research) This brief white paper outlines the different capabilities and properties of MySQL and Oracle GoldenGate, including real-time data warehousing, real-time reporting, OLTP query offloading and more.
E-Guide: Exchange Server 2010 - Migration considerations and best practices by Dell, Inc. and Intel
November 2010 - (Free Research) This expert e-guide explains top issues to watch for during your Exchange Server 2010 migration, including edge transport issues and issues managing distribution groups, plus learn why client access server coexistence may not be that terrible, though the disappearance of single instance storage should be cause for concern.
Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.
March 2006 - (Free Research) This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration
functions in the user interface.
E-Organizing for Busy Project Managers by Global Knowledge Network, Inc.
June 2005 - (Free Research) Learn how to manage your electronic tools before they manage you. This paper will teach you how to properly utilize your office technologies and set effective communication rules with your project team.
Providing effective endpoint management at the lowest total cost (Why Switch) by IBM
January 2012 - (Free Research) This white paper outlines a methodology for comparing the total cost of ownership (TCO) of endpoint management technologies including IBM Tivoli Endpoint Manager. Learn why the TCO of Tivoli Endpoint Manager is much lower than other solutions on the market, delivering superior functionality at a fraction of the cost of competitive offerings.
Workshifting: How IT is Changing the Way Business is Done by Citrix
November 2011 - (Free Research) Among the challenges facing companies are geographically dispersed offices, mobile employees and the need for high availability and business continuity. Learn how desktop virtualization and workshifting are viable solutions. Discover how these strategies will increase productivity, optimize performance and centralize management.
Web Object Scaler: Intelligent, Object-based Cloud Storage by DataDirect Networks
November 2011 - (Free Research) The DDN Web Object Scaler (WOS) is a revolutionary object-based, cloud storage system that addresses the needs of content scale-out and global distribution. Read this white paper to learn more.
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