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Web, Video and Audio Conferencing | Collaborative Tools | Messaging Solutions | Telephony/ CTI/ VOIP | Unified Communications / Voice & Data Convergence | Teleconferencing | Social Networks and Community Management | Secure Instant Messaging | Business Process Management (BPM) | Integrated Groupware Solutions

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Defining Telepresence: How Can It Help Your Organization? by Polycom, Inc. July 2008 - (Free Research) This paper examines Telepresence, a revolutionary visual communications technology, and shows how it meets the complex needs of today's organizations for reducing costs, improving productivity, and realizing their environmental responsibilities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaboration: Across the Room or across the Globe by IBM. July 2008 - (Free Research) In this white paper you will learn about collaboration capabilities such as unified communications and VoIP, enterprise instant messaging, web conferencing, and web 2.0 technologies. (WHITE PAPER) GO TO WHITE PAPER

Choose Your Collaboration Destiny by IBM. August 2008 - (Free Research) Test your skills real-time and learn how IBM collaboration solutions - backed by Web 2.0 technology - are greatly assisting businesses to take collaboration to the next level across employees, customers, suppliers, and partners. (VIDEOCAST) GO TO VIDEOCAST

Migration Success Stories – Why Companies Choose IBM Lotus Notes and Lotus Domino Software by IBM. July 2008 - (Free Research) This white paper shows you how IBM customers from different industries have benefited by switching to Lotus Notes and Domino software. (WHITE PAPER) GO TO WHITE PAPER

SCOPIA Conferencing Platform for IBM® Lotus® Sametime® by RADVISION June 2008 - (Free Research) The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Telephony: Completing the Picture of Unified Communications Effectiveness by TANDBERG. July 2008 - (Free Research) Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc. July 2008 - (Free Research) Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SCOPIA Connector for IBM Lotus Sametime by RADVISION June 2008 - (Free Research) RADVISION’s SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM’s next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extending Visual Communications to the Enterprise Desktop and Remote Office by RADVISION June 2008 - (Free Research) Extending conferencing and collaboration solutions beyond the conference room to the desktop and to the remote/mobile/home worker has become a consideration for many enterprise deployment plans (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quickr for Small and Medium Business by IBM. July 2008 - (Free Research) IBM Lotus® Quickr is a Web 2.0-based team collaboration offering designed to transform the way everyday business content, such as documents and rich media can be shared and to enable more effective team collaboration. (WEBCAST) GO TO WEBCAST

SCOPIA Connector for Microsoft Office Communications Server (OCS) 2007 by RADVISION June 2008 - (Free Research) The new SCOPIA OCS 2007 Connector enhances the Microsoft solution providing the capability for Office Communicator users to participate in conferences with standards-based video conferencing systems and devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend the Value of Microsoft Office Applications with Avaya Unified Communications by Avaya, Inc June 2008 - (Free Research) Avaya and Microsoft have leveraged their considerable individual technologies and platforms and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Get Started with Social Software for Business by IBM. June 2008 - (Free Research) This webcast gives you a step-by-step guide to help you implement a robust, easy-to-use social software solution right into your business. (WEBCAST) GO TO WEBCAST

Innovative Collaboration to Advance Your Business by IBM. July 2008 - (Free Research) In this white paper learn how to bypass the challenge of adding new collaborative capabilities to what you already have and how to deal with dispersed content sources and system redundancies. (WHITE PAPER) GO TO WHITE PAPER

Guide to Selecting a Videoconferencing Application for Unified Communication by TANDBERG. March 2008 - (Free Research) If 55 percent of communication is determined by nonverbal cues, namely tone of voice and body language, how many important details are you missing in an e-mail exchange or teleconference? A TANDBERG/Roper ASW survey found that 56% o… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SCOPIA Connector for Microsoft Office Communications Server 2007 by RADVISION June 2008 - (Free Research) RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend the Value of IBM Lotus Applications with Avaya Unified Communications by Avaya, Inc June 2008 - (Free Research) Enterprise’s who have based their collaboration application strategies on IBM collaboration applications can voice enable them with Avaya to create the seamless ability to “click-to-communicate” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Next Generation of Web Conferencing by Adobe Systems, Inc. March 2008 - (Free Research) This white paper explores the ability to have a more productive and engaging web conferencing experience-while providing the IT department with a program that efficiently utilizes bandwidth and minimally impacts the infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The eDiscovery Pain Reduction Handbook by Iron Mountain Digital July 2008 - (Free Research) This handbook provide legal professionals with insights into the ins and outs of eDiscovery and to offer recommendations on how to develop a proactive approach to litigation readiness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices to Ensure High Performing Web 2.0 Applications by Keynote Systems March 2008 - (Free Research) Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Web 2.0 Applications: Measurement Challenges and How to Address Them by Keynote Systems February 2008 - (Free Research) The Internet and the Web continue to evolve, delivering new customer experiences and increased application utility. The label - Web 2.0 - signifies the newest and best examples of this evolutionary process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating a Secure Collaborative Environment by IBM. June 2008 - (Free Research) This paper describes best practices for maintaining information security while enabling innovation through business collaboration. IBM has a portfolio of information risk management solutions—including software, hardware and services. (WHITE PAPER) GO TO WHITE PAPER

Application Performance Brief: Microsoft Office SharePoint Server by Blue Coat July 2008 - (Free Research) Blue Coat Systems provides an end-to-end solution to regain performance, minimize bandwidth usage, and reduce the time to complete all SharePoint Server 2007 operations, whether it is for information or content management, collaboration and workflow. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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