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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com December 12, 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Computer Weekly 22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com November 18, 2011 - (Free Research) In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EVENT) VIEW ABSTRACT | GO TO

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 28, 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Converged Application Appliances: Delivering Simplicity And Faster Time-To-Application Value by HP and Intel May 02, 2011 - (Free Research) In early 2011, HP tapped Forrester Consulting to evaluate converged application appliances. Forrester found these organizations achieved simplicity, faster time-to-application value, reduced costs, modular scalability, and mitigated IT project risks.More key findings are available in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW 500 Club – how organisations are sharing IT services to beat the downturn by ComputerWeekly.com November 23, 2010 - (Free Research) Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Security in the Cloud: More Secure! Compliant! Less Expensive! by CSC November 17, 2011 - (Free Research) Strategies to secure enterprise email ultimately lead to the selection and deployment of a specific approach to email security: on premise, cloud-based, or hybrid. These choices are critical success factors in realizing the business benefits of enhanced security, sustained compliance, and lower-cost operations. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supply Chain Visibility Excellence by SAP America, Inc. March 31, 2011 - (Free Research) As global supply chains become even more complex, gaining end-to-end visibility has become essential for successful management. Use the expert recommendations in this Aberdeen Group report to gain the visibility that can help you control costs and inventory and better manage today's complex, global supply chains. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

How to Leverage Oracle GoldenGate with MySQL Databases by Oracle Corporation December 09, 2011 - (Free Research) This brief white paper outlines the different capabilities and properties of MySQL and Oracle GoldenGate, including real-time data warehousing, real-time reporting, OLTP query offloading and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Rules in Banking: Connect Decisions to Improve Business Performance by FICO December 22, 2011 - (Free Research) The banking market is heavy with regulatory requirements. Tighter budgets and higher pricing pressure are squeezing profitability. In this white paper, you’ll learn where you can achieve the greatest results by combining these technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EaglePicher Technologies Meets Huge Demand Spike With Crucial ERP Implementation by Plex Systems April 10, 2009 - (Free Research) EaglePicher management turned to Plex Systems of Auburn Hills, MI to help initiate a manufacturing-based ERP system for its manufacturing facilities. Its new lean manufacturing abilities have enabled it to accurately determine cost and profitability by part, allowing it to become increasingly competitive, especially against offshore competitors. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Princeton Insurance Increases Flexibility, Strengthens Competitive Edge with Private Cloud by NetApp January 05, 2012 - (Free Research) When the business intelligence platform at Princeston Insurance reached its capacity, the company needed to reevaluate their overall storage strategy. This case study outlines the journey they took to find a new infrastructure solution to increase business agility, IT efficiency and cost-effectiveness. Read on to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited January 03, 2012 - (Free Research) This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards® by Advent Software, Inc April 23, 2010 - (Free Research) Whether you are just starting a compliance program or need to fine-tune your existing process, this document will help you understand the steps involved in becoming GIPS compliant. It is not a substitute for the Standards themselves. It is designed to help you understand the value of compliance, what’s needed to achieve it, pitfalls to avoid. (WHITE PAPER) GO TO WHITE PAPER

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 11, 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Phoenix Logistics Video Case Study by Plex Systems February 10, 2012 - (Free Research) View this brief video that explains how Phoenix Logistics, a leading provider of manufacturing industry solutions, replaced its inefficient, manual and paper-based business processes with an enterprise resource planning (ERP) software implementation that significantly improved efficiency and reduced overall costs by 25%. (VIDEO) VIEW ABSTRACT | GO TO

GBS/NExtGen Client Receives Medicare Meaningful Use Incentives by Intel and HP September 16, 2011 - (Free Research) Springfield Center for Family Medicine, Inc. is among the first providers to receive payment for demonstrating Meaningful Use under the Medicare Incentive program. The Springfield, Ohio based primary care practice purchased NextGen Solutions in 2003 through GBS – NextGen’s leading value added reseller. Download this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the project management office by ComputerWeekly.com May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. (IT BRIEFING) VIEW ABSTRACT | GO TO

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

The global state of the PMO: The IT perspective by ComputerWeekly.com May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. (IT BRIEFING) VIEW ABSTRACT | GO TO

The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com September 05, 2011 - (Free Research) The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues. (IT BRIEFING) VIEW ABSTRACT | GO TO

Recover lost online revenue with customer experience management by Tealeaf November 04, 2010 - (Free Research) In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netflights.com uses Tealeaf in the call center  to help generate 20% of all revenue by Tealeaf November 04, 2010 - (Free Research) To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc. October 2008 - (Free Research) The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing for Mission-Critical SOA with Next-Generation Governance Technologies by Oracle Corporation December 2009 - (Free Research) Whether you are just embarking on an SOA program or expanding an existing initiative, the latest governance solutions can guide you along the path to demonstrable, measurable SOA success. Read this white paper now to see why there’s never been a better time to confidently invest in SOA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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