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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
Increasing Business Agility by SAP America Inc
June 02, 2009 - (Free Research) According to a September 2006 benchmarking survey conducted by the Americas' SAP Users' Group (ASUG) and SAP on governance, risk, and compliance (GRC ), most organizations today have a reactive approach to GRC management - a fire-drill method of channeling precious resources and management attention to address specific regulatory...
Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by AtosĀ Origin
November 04, 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.
Mid-market Meetings Management by StarCite
August 2008 - (Free Research) Aberdeen research has found that although both the mid-market and large sectors have similar performance results and organizational structures for meetings management, large organizations are better positioned for long-term success.
ER/Studio 8.0 - Database management for the Enterprise by Embarcadero Technologies, Inc.
May 2009 - (Free Research) Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards.
IT GRC: Managing Risk, Improving Visibility, and Reducing Operating Costs by Lumension
May 2009 - (Free Research) This Aberdeen Group benchmark report describes the policy, planning, process, and organizational elements of successful IT GRC implementations. Learn what top performing companies do to gain a competitive edge regarding compliance and IT risk management.
Finding Value in Services: A Navigational Guide by Alcatel-Lucent
May 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more.
Performance Center of Excellence by Hewlett-Packard Company
February 2009 - (Free Research) As the application lifecycle evolves, components that drive efficiency and quality become more crucial. Organizations building centers of excellence (CoE) around performance testing find that the CoE centralizes resources and utilizes the full capabilities of today's robust automation products. Read on to learn more about the benefits of CoE.
Role Based Access Control and Entitlement Management by FoxT
September 2009 - (Free Research) The new Role-Based Access Control utilities enforce entitlements down to the data and device level. The ability to effectively provision and audit these fine-grained controls across diverse technology domains is still a challenge. Read this transcript for practical guidance on how to implement a unified policy management infrastructure for RBAC.
Complex Role Entitlements: Making Sense of Role-Based Access Controls (RBAC) by FoxT
August 2009 - (Free Research) The new Role-Based Access Control utilities enforce entitlements down to the data and device level. The ability to effectively provision and audit these fine-grained controls across diverse technology domains is still a challenge. In this webcast, receive practical guidance on how to implement a unified policy management infrastructure for RBAC.
Best Practices for Managing Data Center Costs via Application and Server Consolidation by Sun Microsystems, Inc. and Intel Corporation
September 2009 - (Free Research) This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control.
Lumension Vulnerability Scanner Offer by Lumension
March 2009 - (Free Research) This network-based scanning utility provides comprehensive visibility into the IT environment through in-depth scans and the automated discovery of all assets, both managed and unmanaged. Scan up to 25 nodes.
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