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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 17, 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
Scan and Go - Transport Ticketing on the Mobile by ComputerWeekly.com
January 14, 2011 - (Free Research) This Whitepaper focuses on transport mobile ticketing. The full end-to-end mobile commerce transaction involves the purchase, storage and redemption of tickets on the mobile device.
Mobile coupon technology by ComputerWeekly.com
November 11, 2010 - (Free Research) Juniper Research defines a mobile coupon as “a coupon sent to and stored on a mobile phone that can be exchanged for a rebate, a financial discount etc. at a retailer or merchant when the consumer purchases a product.”
The NFC Retail Opportunity by ComputerWeekly.com
May 30, 2012 - (Free Research) This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing for senior IT professionals on the opportunities for NFC mobile payment technology, markets and trends.
Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 10, 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
Solving the SAN Storage / VMware Performance Puzzle by Virtual Instruments
May 27, 2011 - (Free Research) Join Scott Lowe, VMware-Cisco Solutions Principal for EMC and Archie Hendryx, Senior Solutions Consultant for Virtual Instruments, as they address these issues and provide insights as to how a comprehensive view, from the VM to the LUN, is imperative for further consolidation and safe Physical to Virtual migrations of your Tier 1 applications.
Building a Virtual Infrastructure on an SMB Budget by Dell, Inc.
March 01, 2012 - (Free Research) <p>Thanks to recent developments in the server landscape, SMBs now have the opportunity to reduce costs, simplify operations, and accelerate service delivery through virtualisation. This technology brief showcases other virtualisation benefits and outlines the architecture you will need to have in place to fully support this IT model.</p>
Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
How to tackle trust and co-operation by ComputerWeekly.com
November 10, 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.
Dell PowerEdge Servers: The Right Choice for Collaboration by Dell, Inc.
April 17, 2012 - (Free Research) This white paper follows the adoption of collaboration technology and explores key selection criteria for purchasing new servers. Explore platforms equipped with the performance, memory capacity, availability, and other features your collaboration workloads require.
Dell PowerEdge Servers: The Right Choice for Collaboration by Dell, Inc. and Intel
March 06, 2012 - (Free Research) This white paper presents key findings concerning your peers' collaboration plans and explores critical factors to consider when purchasing new servers. Discover platforms designed to provide the performance, memory capacity, availability, and other features your collaboration workloads require.
LANsurveyor 10.0 Automated Network Mapping and Documentation by SolarWinds, Inc.
November 2007 - (Free Research) LANsurveyor automatically discovers and diagrams network topology, generates network maps in Visio, detects new devices and changes to network topology, and performs inventory management for hardware and software assets. Download a free 30-day trial today to see why more than 45,000 network professionals trust SolarWinds solutions.
Workshifting: How IT is Changing the Way Business is Done by Citrix
November 2011 - (Free Research) Among the challenges facing companies are geographically dispersed offices, mobile employees and the need for high availability and business continuity. Learn how desktop virtualization and workshifting are viable solutions. Discover how these strategies will increase productivity, optimize performance and centralize management.
Simplifying and Securing Group Policy Management by Quest Software
December 2011 - (Free Research) Discover key tips for protecting, maintaining and recovering your Group Policy infrastructure in this essential resource. Find out how you can secure every desktop and server in your Windows environment with these best practices.
E-Guide: Storage Virtualization: The Missing Link for Greater Capacity Efficiencies by Dell, Inc.
February 2012 - (Free Research) Storage virtualization has gained traction in IT departments as an effective means by which to improve utilization for significant cost savings and efficiency gains. Access this resource for expert advice around maintaining capacity efficiencies and savings across virtual environments.
SMB Server Review 2012 by Dell, Inc. and Intel
March 2012 - (Free Research) This expert e-book explores the latest hardware developments and trends impacting the server market and offers exclusive advice to help you make an informed purchasing decision.
Application performance and testing with Agile by Hewlett-Packard Company
May 2012 - (Free Research) This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models.
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