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Defining the 21st Century salesperson by SAP America, Inc.
May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
All SaaS Is Not Created Equal by Oracle Corporation
January 2010 - (Free Research) Read this guide to learn five areas to consider when choosing a SaaS CRM solution.
Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
The value of mobile and social to CRM by ComputerWeekly.com
March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
Uplift Quality with Requirements Driven Testing
by Micro Focus
May 2012 - (Free Research) <p>In this white paper learn why requirements driven testing (RDT) is so important, what potential areas of the software development life cycle are addressed by RDT, the benefits, and the implementation strategy that may be adopted to introduce RDT within the organization.</p>
Agile and ALM Testing Strategies by Micro Focus
May 2012 - (Free Research) <p>In this expert resource, you’ll find strategy suggestions on how application lifecycle (ALM) and agile testing and monitoring can help you manage the trade-offs that you can’t see within your applications. Also learn how agile testers can participate in and contribute to requirements analysis.</p>
Tips On Performance Testing and Optimization by Micro Focus
May 2012 - (Free Research) Read this expert resource to learn how to use testing tools in a typical Java 2 Enterprise Edition (J2EE) environment for application performance testing. Also find four simple steps to follow to effectively track down the bottlenecks in your system.
Test Automation: Exploring Automation Case Studies in Agile Development by Micro Focus
May 2012 - (Free Research) <p>Read this article to hear from experts Dorothy Graham and Mark Fewster as they discuss the takeaways from 28 test automation case studies in agile application development. Learn how you can implement test automation in your organization quickly and easily.</p>
Performance Testing in the Cloud by Micro Focus
May 2012 - (Free Research) <p>Read this expert resource to learn how testing in the cloud is different from traditional quality assurance of applications. Find tips on how to adjust your testing techniques and tests themselves to ensure maximum cloud application performance.</p>
Four Ways to Reduce Software Testing Cost Without Sacrificing Quality by Micro Focus
May 2012 - (Free Research) <p>Read this expert content to learn about a four step process to reducing test costs. Learn how to be financially savvy about your testing without cutting valuable employees and managers that enhance your quality assurance processes.</p>
Agile automation: How to test in fast-paced Agile cycles
by Hewlett-Packard Company
August 2011 - (Free Research) This white paper introduces strategies for the successful automation of QA testing in agile software development. Inside, discover the innovative strategies which make it possible to achieve automated testing without sacrificing speed or quality.
Forrester Report: Development Testing: A New Era In Software by Coverity
November 2011 - (Free Research) In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. Read this report to see the results.
Development Testing For Agile Environments by Coverity
November 2011 - (Free Research) While Agile development is designed to increase efficiency, it can also introduce risk as testing cycles get condensed and serious bugs can get overlooked. In this whitepaper, learn how Coverity can help you assure the quality, security and safety of your code in Agile or hybrid development environments.
CRM Thought Leadership booklet by IBM
January 2012 - (Free Research) With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers’ terms.
vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare
February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations.
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