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Your search for keyword: View Help Desk returned 785 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 30, 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Benefits of an Integrated Solution by Centennial-Software
July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.
March 2006 - (Free Research) This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Apps that add business value by BlackBerry
April 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

What Value can Immidio Offer by Immidio
January 2012 - (Free Research) This paper describes how Immidio Flex Profiles can help you address the challenges of managing Group Policy, Profiles, Folder redirection and more. Find out how you can keep user workspaces tidy with Immidio Flex Profiles, and reap additional benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices for Mobile Device Management by GroupLogic
February 2012 - (Free Research) This e-guide from SearchConsumerization.com explores best practices for mobile device management in the enterprise and why your strategy must evolve as the phone technology does.
(EGUIDE) VIEW ABSTRACT | GO TO

How to manage a mobile phone fleet by ComputerWeekly.com
November 2010 - (Free Research) The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Jumpstart Your Windows Vista Migration With Enteo Client Lifecycle Management From FrontRange Solutions by Centennial-Software
July 2008 - (Free Research) This whitepaper serves as a guideline for Vista migration projects, highlights the key challenges and cautions and outlines an ideal approach to successfully migrate to Windows Vista.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Data Management: Transform Your IT from the Client to the Cloud by Dell, Inc.
November 2011 - (Free Research) Dell fluid data solutions help automate, optimize, scale, protect and integrate your storage to help easily, cost-effectively, and intelligently manage your data throughout its lifecycle. Please join us and learn how Dell Fluid Data solutions can help transform your IT environment from the client to the cloud.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Storage in the Virtual Era: A New Approach by Dell, Inc.
November 2011 - (Free Research) Dell fluid data solutions can help automate, optimize, scale, protect and integrate your storage to help easily, cost-effectively, and intelligently manage your data throughout its lifecycle. Check out this webcast and learn how Dell Fluid Data solutions can help transform your IT environment from the client to the cloud.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Converged Management for Wired and Wireless Networks by Cisco Systems, Inc.
November 2011 - (Free Research) Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Using Converged Management Across Wired & Wireless Networks to Support BYOD by Cisco Systems, Inc.
February 2012 - (Free Research) Discover how a Network Control System can help you gain full visibility into your network, manage branch networks, and successfully integrate mobile devices into your computing environment.
(DATA SHEET) VIEW ABSTRACT | GO TO

Accelerate Deployment and Enhance Productivity with Unified Communications by Cisco Systems, Inc.
February 2012 - (Free Research) Access this resource to learn about a comprehensive unified communications solution that will help you facilitate easy collaboration every time, from any workspace.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Reliable, High-Quality IP Videoconferencing Services by Cisco Systems, Inc.
December 2011 - (Free Research) Access this resource to learn about a new management product that can help you ensure the capabilities of IP videoconferencing services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The World’s Most Popular Network Management Tool Gets a Makeover by Cisco Systems, Inc.
March 2012 - (Free Research) Learn about the importance of network management tools, as well as a specific solution that can help you simplify the lives of your network managers and improve operational efficiency and effectiveness.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Risk Management: How Vulnerable is Your Backup Media? by Iron Mountain
March 2012 - (Free Research) Check out this white paper for tips to help you securely manage backup and recovery processes. Discover the importance of developing a chain of custody when it comes to data, learn how authorization and access restrictions can help keep your information secure, and receive best practices for choosing an offsite data backup/protection partner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices: A Checklist for Backup Tapes by Iron Mountain
February 2012 - (Free Research) Check out these best practices to get the most out of your tape backups. Discover keys to help you define your needs and ensure future success by establishing regular testing of recovery procedures. Also included is a breakdown of tape's lifecycle to help you better understand the backup process, and tips for proper tape handling and transport.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Your Complete Restoration Plan on Track? by Iron Mountain
March 2012 - (Free Research) Check out this white paper to learn how finding the right storage partner can help you ensure your data is protected and accessible and put your mind at ease. Read on to discover what to look for in an offsite partner, explore key DR concerns to determine how your existing strategy holds up and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Linking Business Strategy to Technical Execution by IBM
March 2011 - (Free Research) This white paper describes how combining your front-end business strategy to downstream technical execution helps you overcome rapid technological changes, shortens product lifecycles and turns innovative ideas into profitable business opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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