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Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 03, 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
E-Organizing for Busy Project Managers by Global Knowledge Network, Inc.
June 2005 - (Free Research) Learn how to manage your electronic tools before they manage you. This paper will teach you how to properly utilize your office technologies and set effective communication rules with your project team.
Application Lifecycle Management Eases Innovation, Boosts Quality, Reduces Risk by SAP America, Inc.
February 2012 - (Free Research) Read this white paper to learn how application lifecycle management (ALM) tools can help IT and business managers maintain business continuity, accelerate innovation, and reduce risk while keeping the total cost of operations low and protecting the company's IT investment.
Key Strategies for IT Success in Today's Distribution Environment by Epicor Software Corporation
October 2011 - (Free Research) This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.
Object Storage: A Fresh Approach to Long-Term File Storage by Dell, Inc.
April 2011 - (Free Research) In this white paper we explore Object Storage, compare it to traditional NAS, and demonstrate that an intelligent, policy based data management strategy is the best approach to determining when it is beneficial for organizations to use Object Storage, or continue to use NAS.
What's the Risk of GRC? by Agiliance
April 2012 - (Free Research) <p>Access this white paper to discover how Fiserv, an information management provider of the financial services industry, overcame their governance, risk, and compliance (GRC) concerns with a flexible risk-management technology strategy. Uncover how the new system provides Fiserv with better visibility of where risk resides in the enterprise.</p>
Delivering Tomorrow's Backup and Recovery Infrastructure by EMC Corporation
January 2012 - (Free Research) This white paper explores the best practices for modernizing all facets of your backup and recovery architecture in a fashion that suits your budget and established processes. Read now to learn more.
Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.
March 2006 - (Free Research) This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration
functions in the user interface.
Anatomy of an Archiving Project White Paper by IBM
August 2011 - (Free Research) Companies worldwide are affirming the value of archiving as a best practice for managing data growth, completing faster application upgrades and much more. Inside this white paper, learn how archiving can help support data retention compliance initiatives and mitigate risk for audits and electronic discovery requests.
EMA white paper – Business Intelligence for the Business of IT by Hewlett-Packard Company
November 2011 - (Free Research) Many companies' IT operations could function at a higher level but they lack proper management. Read this paper now to learn how you can use business intelligence (BI) and applied analytics to improve your IT operations processes.
14 Security Policy Tips by Global Knowledge
May 2011 - (Free Research) Every organization needs a security policy, whether it's a business of one or a multi-national corporation. In this white paper, expert James Michael Stewart reveals 14 key tips for both organizations new to security policies and those looking to tighten up their defenses.
Social Media in Investment Management White Paper by Advent Software, Inc
December 2011 - (Free Research) View this paper to explore compliance challenges of the top 4 social media outlets, best practices for developing a comprehensive social media policy and more.
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