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Your search for keyword: superior customer service Policies returned 456 results.
 
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New Roles, New Rules: Are Your Smart Phones Tough Enough for Work? Why Emerging Enterprise Applications Require Ruggedness, Reliability by Intermec
May 12, 2011 - (Free Research) Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.
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Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 30, 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
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Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin
October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.
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Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.
April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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Increasing Availability and Improving Performance of Your WebSphere Infrastructure by CA Technologies.
November 2008 - (Free Research) Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide.
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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
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Case Study: Increasing IT Flexibility and Agility With a Private Cloud by NetApp
January 2012 - (Free Research) When the business intelligence platform at Princeston Insurance reached its capacity, the company needed to reevaluate their overall storage strategy. This case study outlines the journey they took to find a new infrastructure solution to increase business agility, IT efficiency and cost-effectiveness. Read on to learn more.
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Quantum DXi7500 Deduplicated Backup for the Enterprise by Quantum Corporation
February 2009 - (Free Research) This report examines in detail Quantum‘s new enterprise-focused DXi7500 platform, featuring "policy-based deduplication" which allows users to choose between deduplication methods.
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What Value can Immidio Offer by Immidio
January 2012 - (Free Research) This paper describes how Immidio Flex Profiles can help you address the challenges of managing Group Policy, Profiles, Folder redirection and more. Find out how you can keep user workspaces tidy with Immidio Flex Profiles, and reap additional benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchDataManagement com E-Guide Keys to an effective data management process by SAP America, Inc.
May 2012 - (Free Research) This expert e-guide details how to derive maximum value from your business information by building an effective end-to-end data and information management process that encompasses the entire lifecycle of both structured and unstructured information and ultimately optimizes the use of data as a strategic business asset.
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Supercharge delivery of IBM WebSphere Solutions by IBM
May 2012 - (Free Research) View this webcast to discover tools that can help software development organizations to accelerate design and development, reduce the cost of quality, optimize security and compliance, and reduce deployment and operations costs.
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Meeting & Managing Your Recovery Time and Recovery Point Objectives/SLA’s by CA ARCserve
December 2010 - (Free Research) Creating solid SLAs will let you save the day when the unexpected happens — and keep aggressive users at bay with a set of written expectations. Check out this brief white paper to learn how to build a better SLA for your organization.
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Social Media in Investment Management White Paper by Advent Software, Inc
December 2011 - (Free Research) View this paper to explore compliance challenges of the top 4 social media outlets, best practices for developing a comprehensive social media policy and more.
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Can the Modern Enterprise be More Agile? From Agile Development to Business Agility by Hewlett-Packard Limited
January 2012 - (Free Research) Distributed teams, policy requirements and brittle legacy processes all threaten to make Agile a “name-only” initiative in big enterprises. Join this Web Event to understand how HP has helped customers identify and breakdown these challenges, showing that size and speed can coexist.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services by Dell and Microsoft
December 2009 - (Free Research) In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services.
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Podcast: Windows Server 2008 R2: Active Directory, Group Policy and the NEW Terminal Services by Dell and Microsoft
November 2009 - (Free Research) This podcast explores the key changes made to Windows Server 2008 R2 in Active Directory, Group Policy and Terminal Services. Discover how your organization can leverage these improvements for reduced costs, increased control and improved efficiency.
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Windows Server 2008 R2: Active Directory, Group Policy and the NEW Terminal Services by Dell and Microsoft
November 2009 - (Free Research) This webcast explores the key changes made to Windows Server 2008 R2 in Active Directory, Group Policy and Terminal Services. Discover how your organization can leverage these improvements for reduced costs, increased control and improved efficiency.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CW+: Overview of the Open Group Security Forum by ComputerWeekly.com
October 2010 - (Free Research) The Security Forum is a membership group of security experts from both the customer and supply sides of industry, government, and academia, who share a common aim to raise confidence levels in IT business operations.
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Global Threat Report: Feature Article: Now Google Privacy Policy Reaches the Cloud by ESET
May 2012 - (Free Research) <p>Gain insight into Google’s new privacy policy and what changes you will need to make for continued data protection. Also, discover tips to help you recognise and prevent a PC scam.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential email security: Bloor Research Report by Mimecast
April 2012 - (Free Research) This exclusive report from Bloor Research analyzes today’s email security challenges, and the solutions best placed to overcome them. Explore 8 major players in the market that are poised to deliver top-notch email security.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

10 Essential Security Policies by Global Knowledge
May 2010 - (Free Research) Writing a corporate security policy might seem complex, but ultimately it is a collection of many small policies. These ten security policies (or sub-policies) are essential to every organization, regardless of size, location, age, mission, or the product or service produced, and are presented here (in no particular order).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Rule Management: Automating Policy Management by ILOG, an IBM Company
April 2008 - (Free Research) This white paper discusses how business rules management systems can be used to meet the diverse range of stakeholder requirements associated with an automated policy management system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Business Rules: A Case for Business Consumers of Information Technology by ILOG, an IBM Company
April 2008 - (Free Research) This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups to find common ground.
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