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Your search for keyword: support services Search returned 366 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The Business Value of Post Warranty Contracts by Hewlett-Packard Company
November 01, 2011 - (Free Research) <p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com
December 27, 2010 - (Free Research) Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com
January 17, 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM).
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Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 30, 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
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Minimizing Windows 7 “Interface Shock” by Global Knowledge
March 20, 2011 - (Free Research) This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Planning your SAP BW strategy by Dolphin
October 25, 2010 - (Free Research) As SAP customers plan their BI strategies in the face of support deadlines for BEx tools that are inching closer, many customers are contemplating their next steps with BW. In this e-book, readers will learn the keys to planning a successful SAP data warehousing strategy, and get help deciding what role BW should play in it.
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Configured for Success: Picking the Right Dell First Server Solution for Your Company by Dell, Inc. and Intel
August 19, 2010 - (Free Research) Your business has reached a crossroads. With employees collaborating on files shared across a number of computers, you realize consolidating access to the information would greatly improve your organization's operational efficiency and its productivity. You are ready for your First Server solution. Read on to find the right system configuration.
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Evolution to the Cloud by Ciena
May 29, 2012 - (Free Research) <p>Learn – in less than six minutes – about a cloud approach that can be labelled a “data centre without walls,” enabling a virtual capacity that is both distance-independent and dynamically scalable. View now to learn the cost- and productivity benefits this approach can offer your organisation.</p>
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Floating on the Alfresco Cloud by Alfresco Software
May 07, 2012 - (Free Research) This webcast examines the benefits and uses of the cloud and specifically the features of Alfresco's platform.
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Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 17, 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
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The Benefits of Modernizing Your Data Protection by CommVault Systems, Inc.
December 31, 2011 - (Free Research) Discover how you can effectively modernize your data protection strategy to meet current and future storage needs. This white paper highlights the inadequacies of legacy backup and recovery solutions and introduces new technology that eliminates complex storage infrastructures and inefficient manual processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips for a Pain Free ERP Implementation by Plex Systems
July 20, 2010 - (Free Research) Your next software implementation doesn’t have to be a nightmare. It can be done faster and with less training and without the need for upgrades or continued training. Read this paper to learn about the Plex Online implementation and training process, a process perfected over hundreds of successes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc.
October 2008 - (Free Research) The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Special report on EMC by ComputerWeekly.com
November 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Hardware Load Balancing for Optimal Microsoft Exchange Server 2010 Performance by F5 Networks
February 2012 - (Free Research) Microsoft Exchange Server 2010 offers improved support scalability, reliability, and availability, but its changes do impact existing installations. Learn how to make a smooth transition and optimize performance based on Microsoft recommendations for highly available deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Auto-Snapshot Manager / Microsoft Edition for Hyper-V by Dell, Inc.
December 2010 - (Free Research) With shrinking backup windows, growing datasets, and multiple applications sharing fewer physical servers, existing backup methods need to be augmented with new technologies. Auto-Snapshot Manager/Microsoft Edition delivers automated, integrated data protection for Windows Server 2008 Hyper-V environments. Read now to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extended Warehouse Management with SAP SCM by SAP America, Inc.
April 2012 - (Free Research) <p>Discover how SAP supply chain management has been extended to provider more in-depth warehouse management support through SAP Extended Warehouse Management (SAP EWM) and how it supports higher process and stock visibility, better warehouse operations planning, and better efficiency.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Windows 7 for Better User Support by Global Knowledge
March 2011 - (Free Research) This white paper takes a look at some Windows 7 technologies that you may be able to put to use in order to make the transition from XP (or perhaps from Vista) more successful.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Fast Track to Service Management Success: Software as a Service by CA Technologies.
September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming the insight deficit by ComputerWeekly.com
September 2011 - (Free Research) Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

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